Shipping policy
When you place an order with us, you will receive an order confirmation to the email provided at checkout. Orders will be processed within 24 hours! You will receive a tracking number once your order has been processed.
Orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.
If you have any questions regarding our shipping policy or need further assistance, please don't hesitate to contact our customer service team at hello@solaéskincaré.com
Standard Shipping
We currently use Australia Post.
We offer free shipping on orders over $99. For orders under $99, a flat fee of $10 will apply.
Delivery Time: Delivery typically takes 2-7 business days, depending on your location. Please note that delivery times may vary due to factors outside of our control, such as public holidays and weekends.
While we strive to ensure timely delivery, there may be circumstances beyond our control that could affect shipping times. Factors such as Australia Post delays, extreme weather conditions, or public events can impact delivery schedules.
Express Shipping
We currently use Australia Post.
Express shipping is available for a flat fee of $15.
Delivery Time: Express shipping usually takes 1-4 business days. Please place your order by 1 PM (AEST) for same-day dispatch.
While we strive to ensure timely delivery, there may be circumstances beyond our control that could affect shipping times. Factors such as Australia Post delays, extreme weather conditions, or public events can impact delivery schedules.